100% up to $500
At Scream Casino, new players are greeted with an exciting welcome offer. On your first deposit, you’ll receive a 100% match bonus up to $500 plus 150 free spins.
Responsible Gambling
Scream Casino is dedicated to making gambling safe and fun. To help players stay in control, the casino has several measures to prevent gambling problems. These efforts show Scream Casino’s commitment to responsible gaming and keeping the experience enjoyable for everyone.
Play Responsible – Limiting Your Account
To help players gamble responsibly, Scream Casino offers options to set limits on their accounts. Players can set daily, weekly, or monthly deposit limits to control how much they spend. They can also set loss limits to control how much they can lose. If players need a break, they can use the time-out feature or choose self-exclusion to take a longer break from gambling. These features help players stay in control and prevent gambling problems.
| Deposit Limits | Scream Casino allows players to set daily, weekly, or monthly deposit limits. This feature helps players manage their spending by restricting the amount they can deposit within a specified period. For example, if a player sets a weekly deposit limit of €100, they will not be able to deposit more than this amount within that week. |
| Loss Limits | Players can also set loss limits, which cap the total amount they can lose over a specific period. This tool helps players prevent significant financial losses. For instance, setting a monthly loss limit of €200 means that once the player’s losses reach this amount, they will not be able to place further bets until the next period. |
| Session Time Limits | For players needing a more extended break from gambling, Scream Casino offers self-exclusion options. Players can choose temporary self-exclusion (ranging from 24 hours to several months) or permanent self-exclusion, during which their accounts will be inaccessible. This measure is crucial for players who recognize that they need to step away from gambling to maintain control. |
| Cooling-Off Periods | The casino also provides cooling-off periods, which are shorter breaks that players can take if they feel they need to pause their gaming without committing to a long-term exclusion. These periods can range from a few days to several weeks, allowing players to take a temporary break and return with a clear mindset. |
| Self-Assessment Tests | Scream Casino offers self-assessment tests that help players evaluate their gambling habits. These tests consist of questions designed to identify potential gambling problems. Based on the results, players can decide whether they need to seek further help or use the responsible gaming tools provided by the casino. |
Support and Resources
Scream Casino collaborates with several reputable organizations to promote responsible gambling and provide support to players who may need assistance. Here are some of the organizations Scream Casino collaborates with:
GamCare is a leading provider of information, advice, and support for anyone affected by problem gambling. They offer a range of services including a helpline, live chat, and counseling services.
This global online service offers advice and support to people affected by gambling. They provide a range of services such as forums, live chat, and a helpline to assist players in managing their gambling habits.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others to recover from a gambling problem. They offer support meetings and online resources.
This organization provides information to help people make informed decisions about their gambling. They offer support through a helpline and live chat services, ensuring that players have access to immediate help if needed.
FAQ
Scream Casino promotes responsible gambling and ensures a safe, enjoyable environment for all players. The FAQ section covers setting limits, seeking help for problem gambling, and ensuring fair play. Discover resources and features to manage gaming responsibly and securely.
Yes, Scream Casino provides several responsible gaming tools to help players manage their gambling activities. These tools include setting deposit limits, which allow players to control how much money they can deposit over a specific period, such as daily, weekly, or monthly limits. This feature helps players stay within their budget and prevents excessive spending. Additionally, Scream Casino offers time-out options, where players can take a break from gambling for a set period, ranging from 24 hours to several weeks.
Scream Casino also provides self-exclusion options for those who need a longer break or wish to stop gambling entirely. Self-exclusion can be set for a defined period or permanently, ensuring players can take a step back if needed. Furthermore, the casino has reality check features that remind players of their playing time, encouraging them to take regular breaks. These tools collectively help promote responsible gambling and provide a safer gaming environment for all players.
Yes, Scream Casino has regional restrictions based on licensing and legal regulations. The casino operates under a license from the government of Curacao, which allows it to serve players from many countries. However, there are certain regions where online gambling is restricted or prohibited. Players should check their local laws to ensure they can legally participate in online gaming at Scream Casino.
Additionally, the casino may have specific restrictions for certain countries due to regulatory requirements. It is advisable for players to review the casino’s terms and conditions or contact customer support for detailed information on regional restrictions. This ensures compliance with local laws and provides a secure and legal gaming experience
If you encounter any issues with your account at Scream Casino, the first step is to contact their customer support team. The casino offers 24/7 support through live chat and email, ensuring that help is available whenever you need it. Live chat is usually the quickest way to resolve urgent issues, as response times are typically very fast.
For less urgent matters, you can send an email detailing your problem. Make sure to include as much information as possible to help the support team understand and resolve your issue efficiently. If the problem persists or you are not satisfied with the initial resolution, you can escalate the matter to higher management or seek assistance from the casino’s licensing authority in Curacao
Yes, Scream Casino allows you to set various limits on your gambling activities to ensure responsible gaming. You can set deposit limits to control how much money you add to your account over a certain period, such as daily, weekly, or monthly limits. This feature helps you manage your spending and avoid overspending.
Additionally, Scream Casino offers time limits, which let you control the amount of time you spend gambling each day or week. These limits can be adjusted according to your preferences, helping you maintain a healthy balance between gaming and other activities. These tools are designed to help you stay in control of your gambling habits and promote a safer gaming experience
Yes, Scream Casino enforces strict age restrictions to ensure that only individuals of legal gambling age can access its services. Players must be at least 18 years old to create an account and play at the casino. This age requirement is in place to comply with legal regulations and promote responsible gaming.
To verify age, Scream Casino may request proof of identity, such as a government-issued ID, during the registration process or when making withdrawals. This verification helps prevent underage gambling and ensures that all players meet the legal age requirement for online gaming
Yes, Scream Casino offers customer support in multiple languages to cater to its diverse player base. Support is available in English, German, Finnish, and Norwegian, ensuring that players from different regions can receive help in their preferred language. This multilingual support enhances the overall user experience by making it easier for players to communicate their issues and receive prompt assistance.
The support team can be reached via live chat and email 24/7, providing reliable and accessible help whenever needed. This commitment to multilingual support ensures that language barriers do not hinder players from enjoying their gaming experience at Scream Casino.
If you forget your account password at Scream Casino, you can easily reset it by using the “Forgot Password” feature on the login page. Click on the link, and you will be prompted to enter your registered email address. The casino will then send you an email with instructions on how to reset your password.
Follow the instructions in the email to create a new password. If you encounter any issues during this process, you can contact the customer support team via live chat or email for further assistance. They can help you regain access to your account quickly and securely.
Yes, Scream Casino allows you to set time limits for your gaming sessions to help manage your playtime responsibly. You can establish daily, weekly, or monthly time limits through the responsible gaming section of your account settings. This feature prompts you to take breaks and ensures you do not spend excessive time gambling.
Setting time limits helps maintain a healthy balance between gaming and other activities. It is a useful tool for preventing prolonged gaming sessions and promoting responsible gambling habits. If you need assistance setting up these limits, the customer support team is available to guide you through the process.
Scream Casino takes responsible gaming complaints and issues seriously. If you have a concern, you can contact the customer support team via live chat or email. The support team is trained to handle responsible gaming issues and can provide assistance or direct you to appropriate resources.
If your complaint is not resolved to your satisfaction, you can escalate it to the casino’s regulatory authority in Curacao. The licensing authority ensures that Scream Casino adheres to strict standards of fairness and player protection. This process ensures that all players’ concerns are addressed appropriately and fairly.
Signs of problem gambling include spending more time and money on gambling than intended, neglecting responsibilities, lying about gambling activities, and feeling anxious or stressed about gambling. If you recognize these signs, it’s important to seek help immediately.
Scream Casino provides resources and support for players who may be experiencing problem gambling. This includes access to self-assessment tests, links to support organizations like GamCare and Gambling Therapy, and options for self-exclusion. Players can also contact the customer support team for guidance on managing their gambling habits and accessing further help.